ACWcloud

Privacy Policy

Who we are

Suggested text: Our website address is: http://acwcloud.com.

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Effective Date: 12/30/2025 | Last Updated: [Insert Date, e.g., December 2025]

1. Information We Collect

We collect information to provide better web design services to our clients. This includes:

  • Directly Provided Information: Names, email addresses, and phone numbers provided via contact forms or project onboarding.
  • Automated Information: IP addresses, browser types, and usage data collected via cookies and analytics tools (e.g., Google Analytics 4).
  • Client Project Data: Content, images, and credentials provided specifically for the execution of web design projects.

2. How We Use Your Data

We process data under the following legal bases:

  • Service Delivery: To communicate about projects, deliver design files, and provide technical support.
  • Marketing: To send newsletters or promotional offers (only with your explicit consent).
  • Analytics: To improve website performance and user experience.

3. Third-Party Sharing & Processors

We do not sell your data. We share information with third-party “processors” only to the extent necessary for operations:

  • Hosting Providers: For site deployment (Hostinger, WP Engine, SiteGround).
  • CRM/Communication: To manage project workflows (Microsoft Teams, Slack, Monday.com).
  • Analytics: Google Analytics (using Consent Mode V2 for 2025 compliance).

4. Your 2025 Data Rights

Regardless of your location, we provide the following rights to all users:

  • Right to Access/Portability: Request a copy of your data in a machine-readable format.
  • Right to Deletion (“Right to be Forgotten”): Request that we delete your personal information.
  • Right to Opt-Out: In 2025, we honor Universal Opt-Out Signals (like Global Privacy Control) to automatically respect your preference to not be tracked.

5. Data Retention & Security

  • Retention: We retain client data for the duration of the project plus 2 years for tax and legal record-keeping.
  • Security: We use industry-standard encryption (SSL/TLS) and multi-factor authentication (MFA) to protect your information.

6. Subscription Cancellation (FTC Compliance)

Per the FTC’s July 2025 “Click-to-Cancel” Rule, if you are subscribed to a recurring maintenance or hosting plan, you may cancel your subscription at any time through our [Client Portal Link] or by emailing us. Cancellation is as simple as the initial signup.

7. Contact Us

For any privacy-related requests or questions:

Email: techsupport@acwcloud.com